Bankers as accountable as a negligent doctor

On Thursday, Jan 2, the banking hierarchy threatened customers in arrears with their mortgage repayments to voluntarily surrender possession of their homes and hand the keys back to the bank.

On the following day, Friday, Jan 3, the Bank of Ireland threatened people who had overdrafts (but the bank had the temerity to call this threat a clarification). They have reserved the ‘right’ to demand a full repayment at any time, and may stop any payments that might put an overdraft overdrawn and without having to warn the customer.

This is banking customer service.