School complaints - Concerns of parents need to be heard

Given the focus on bullying in recent years, it is unbelievable that despite a government promise to involve parents in complaints procedures relating to teachers, they are still waiting, 15 years later.

Along with a plethora of other political pledges, the proposed legislation has been gathering dust in the dark recesses of a ministerial department.

As today’s report shows, frustrated parents find themselves up against a brick wall when they are worried about how teachers are treating their children. They also encounter a chronic lack of transparency when seeking to scrutinise a teacher’s performance in the classroom.