Readers' blog: Mortgage fiasco shows regulation still lax here

Overcharged mortgages are in the news. Some call it skulduggery and some call it theft, but whatever it’s called, or how it is phrased, it is deceitful.

Readers' blog: Mortgage fiasco shows regulation still lax here

But while there is much justified anger towards the banks, what’s most frustrating is that here we are again, with regulators not regulating.

Padraic Kissane has said that 30,000 people were denied a tracker mortgage. People don’t know their own mortgage. I wasn’t aware of my own mortgage, until it was brought to my attention that I, too, had been overcharged, and denied a tracker. What did I do? I advised the bank itself, I then advised the Central Bank of Ireland. I advised the Financial Services Ombudsman. I advised the Government, and I even advised the European Union. I advised everyone and what happened?

Well, the Central Bank told me that they could not action on ‘individual complaints’ — for the record, it wasn’t a complaint. I was advising them of the fact that I had been duped and misled. But that didn’t seem to matter to them.

The Financial Services Ombudsman just didn’t want to know. The Government didn’t do anything, either. Even the Data Protection Commissioner didn’t do anything. In fact, they told me that it was “all grand” that my bank had lost some of my original paperwork. The European Union told me that there was nothing to look at here.

So, where do people turn to, if they have been overcharged? Where do they go to? Who will help them? Who will get their money back? Who will fine the banks for their abhorrent

behaviour and sharp practices? The Central Bank? The Financial Services Ombudsman? The Government? The Data Protection Commissioner? The European Union? I don’t think so, because the banks can do whatever the banks want to do.

Yet when the banks need €64bn from us to pay their debts, we are told that we have to pay it. Yet, when the banks take, yes, just take, our money, through deceit, our government allows them to do so.

The same government that told us that we had to pay for the banks debts.

So much for consumer protection, and so much for regulation. We are not learning.

Cáit O’Beirne

Tubbercurry

Co. Sligo

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