'It’s important that we don’t dehumanise people', says Limerick outreach services worker

Julie McKenna, who is the senior operations manager for Novas Health and Recovery Services, has been working with outreach services for almost two decades

Julie McKenna has been working with outreach services for almost two decades.

On the streets of Limerick, you see familiar faces. Some of the rough sleepers might ask for a bit of change — or a cup of coffee with seven or eight sugars.

Any of these people has a backstory and a “history of trauma”.