Thinking ahead: How Tusla responded to Covid and the cyberattack — and where it goes from here

'On May 14, we literally were reduced to pen and paper, phone-only communication...' Bernard Gloster recalls now. The Tusla CEO was outlining to Noel Baker the torrid time the service has undergone, and the steps it is taking to face the future. Picture: Denis Minihane
One crisis is more than enough. Two — well, that’s pushing it.
Bernard Gloster, the CEO of Tusla, recalls the May cyberattack which paralysed the work of the child and family agency to such an extent that it was something akin to time travel, back to an analogue era.