HSE to launch platform for Cork and Kerry patients to give feedback on healthcare 

The platform will work by offering patients the chance to upload feedback by telling stories about their care

Last year, the HSE received 16,400 complaints through the Your Service Your Say platform.

The HSE in Cork and Kerry is set to introduce a new online platform for patients to give feedback on their healthcare in a bid to improve services in the region.

HSE South West said it wants to incorporate patient voices into how it designs its services and will use this new proposed “Online National Patient/Service User Feedback Platform” to help achieve it.