Vodafone fined for delays in transferring numbers and unlocking mobiles

Telecoms watchdog ComReg prosecuted the broadband and phone service provider after looking into customer complaints in 2020 and earlier this year

Vodafone pleaded guilty at Dublin District Court on Thursday to 12 sample counts in two prosecutions brought by the telecom regulator and was fined €13,000.

Vodafone has been fined €13,000 for massive delays in transferring landline numbers and unlocking mobile phones for customers.

The Commission for Communications Regulation (ComReg) prosecuted the broadband and phone service provider after looking into customer complaints in 2020 and earlier this year.