No prisoner Ombudsman until late 2021

A new prisoner complaints system should be rolled out by the end of this month. File Picture.

A new prisoner complaints system should be rolled out by the end of this month. File Picture.

A new complaints system for prisoners will be rolled out by the end of November but the Ombudsman will not begin managing prisoner complaints until late 2021, the Irish Prison Service (IPS) has confirmed.

A new dedicated complaints unit has been established at the service's Longford headquarters, which will be staffed by three officials.

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