Rotunda refused to investigate complaint by mum whose baby died due to delay in lodging it

Ombudsman Ger Deering. The complaint about the Rotunda Hospital was just one of nearly 4,500 complaints about public services made to his office.

Dublin’s Rotunda Hospital refused to investigate a complaint against it by the mother of a baby who died shortly after being born there, because she had not lodged it in time, according to a report out today.

Details of the “unfair” refusal were given as an example of some of the most serious complaints received by the Office of the Ombudsman in 2023.