Airline refunds hit €60k with record number of complaints about delays and cancellations
A database of this year’s cases details how more than half related to either low-fares airline Ryanair with 172 cases or Aer Lingus with 130 cases.
Irish air passengers made almost 600 complaints about airline delays, cancellations, or being denied boarding onto an aircraft in the first half of the year.
Complaints made to the aviation regulator have resulted in compensation of €32,000 and refunds of just over €60,000 with around a third of cases yet to be resolved.
