Regulator warns energy suppliers not to cut off vulnerable customers

The Commission for Regulation of Utilities has issued a letter to all energy suppliers reinforcing the importance of consumer protection measures for the winter months and beyond.

With energy costs on the rise over recent months, this winter will prove to be a difficult one for many around the country.

The financial challenges of the pandemic coupled with these rising costs mean some households fear they may not be able to keep up with bills and could potentially be disconnected.