Patients still struggling to access digital Covid cert, says GP

The helpline for the EU digital Covid certificate received 323,000 calls in just one month. Picture: Colin Keegan, Collins Dublin

The helpline for the EU digital Covid certificate received 323,000 calls in just one month. Picture: Colin Keegan, Collins Dublin

People who only need one vaccine shot as they had Covid-19 previously have not been able to access the EU digital Covid certificate, a Waterford GP has said.

The helpline for the certificate has been swamped by calls, with 323,000 received in one month. Almost 49,000 of these have been answered, with another 135,000 queries answered through the web portal, said a spokeswoman for the Department of Health.

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