People 'on hold' for hours as Covid cert helpline mired in difficulties

The government had a “difficult day” on Monday in coping with the demand for the DCC helpline, Finance Minister Paschal Donohoe said. Photo: Collins Dublin

Lengthy delays and disconnections have continued to blight the Government’s Digital Covid Certificate helpline, despite moves to increase capacity.

The government had a “difficult day” on Monday in coping with the demand for the DCC helpline, Finance Minister Paschal Donohoe said.