Extra helpline added to clear 'unacceptable' backlog of Digital Covid Certificate issues

Extra helpline added to clear 'unacceptable' backlog of Digital Covid Certificate issues

The Mills family, dad Mark, mum Isabelle, and daughter Kira, in Terminal 1 at Dublin Airport as travel restrictions in and out of the country were lifted. 

The Government is moving this morning to deal with major backlogs in its Digital Covid Certificate (DCC) helpline.

An extra helpline on the DCC will be in place from this morning so it will be able to take a far higher number of calls, senior government sources have said.

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