Parentline struggling to meet demand for support, with helpline calls up 40% last year

Parentline said the Covid-19 pandemic has compounded the strains being felt by families, resulting in a significant increase in calls to its helpline.

A national support service for parents has reported a 40% increase in calls to its helpline last year and a more than five-fold increase in requests for support with ‘children to parent violence’.

Parentline said the Covid-19 pandemic had compounded the strains being felt by families, resulting in a significant increase in calls to its helpline and more requests for its Non-Violent Resistance (NVR) programme, which supports parents dealing with abusive or violent behaviour from their children.