Thousands of complaints by eir customers over 'unacceptable' service

Of the 5,354 complaints resolved by ComReg in the first nine months of this year, two-thirds (3,477) came from eir customers.

ComReg has experienced a growth in complaints this year largely due to consumers complaining about problems contacting eir.

Chairperson of ComReg, Garrett Blaney, is set to tell the Joint Oireachtas Committee on Transport and Communications Networks that eir customers faced "significant problems" in attempting to contact the company.