Households and businesses struggling to pay energy bills, new figures show

The latest CRU figures show a 40% rise in the number of gas customers who had their supply cut off. File photo: Rui Vieira/PA Wire

New figures, published by the Commission for the Regulation of Utilities (CRU), show that 11% of electricity users and 13% of gas consumers were behind with their bills at the end of 2019.

That equates to 376,000 families and small-businesses in arrears, of which 170,000 were more than 90 days behind in their payments.