Banks create dedicated phonelines for older customers as footfall drops by 50%

Older and vulnerable customers will be provided details on how to make payments over the phone and tips for keeping their money safe.
Former MEP and current CEO of the Banking & Payments Federation of Ireland Brian Hayes pictured in 2017
Former MEP and current CEO of the Banking & Payments Federation of Ireland Brian Hayes pictured in 2017
Wed, 08 Apr, 2020 - 23:45
Digital Desk staff

The country's five retail banks have created dedicated phonelines to help cocooning customers during the Covid-19 crisis.

Older and vulnerable customers will be provided details on how to make payments over the phone and tips for keeping their money safe.

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