New rights for bus and coach passengers to come into effect

New rights for bus and coach travellers in the EU are to come into effect this week.

The new measures will give passengers the right to pursue compensation where journeys are delayed or do not function as advertised.

Up to 70 million EU citizens make bus and coach journeys each year.

Caroline Curneen of the European Consumer Centre has said that this is good news, particularly for long distance coach users: