AIB apologises for reporting error on missed loan repayments to ICB

AIB has apologised for an error in it's reporting of missed loan repayments to the Irish Credit Bureau.

The error, which happened over a six year period up to July 2012, was identified in May this year and reported to the Data Protection Commissioner by the bank.

AIB has admitted that incorrect information on around 12,000 of its customers was sent to the Irish Credit Bureau over six years up to last month.

The data involved was part of the mass of information that the ICB collects about the loan repayment track records of millions of borrowers.

It is used by banks as a key factor in deciding whether or not to lend to customers.

In a statement, AIB has said that the error relates to certain customers who were in arrears on loans to the bank.

AIB has apologised and written to the those affected - it also provided details of a helpline and has offered to request a new copy of any affected customer’s ICB statement at AIB's expense.