HSE confuses elderly people about entitlements, claims Ombudsman

Ombudsman Emily O'Reilly has hit out at the HSE and the Department of Health today for their treatment of elderly people in long-term care.

HSE confuses elderly people about entitlements, claims Ombudsman

Ombudsman Emily O'Reilly has hit out at the HSE and the Department of Health today for their treatment of elderly people in long-term care.

Giving details of a report on nursing homes, which has yet to be published, she said the health service has a deliberate policy to confuse elderly people about their rights and entitlements.

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