Call centre firm to create 45 jobs in Waterford

Waterford-based call centre firm Rigneydolphin is to create 45 new jobs, it has been announced.

Sun, 07 Dec, 2008 - 16:49

Waterford-based call centre firm Rigneydolphin is to create 45 new jobs, it has been announced.

The firm has signed a new €2m contract with UPC, the parent company of Chorus NTL.

The new jobs bring the total number of those employed at the Rigneydolphin Waterford site to 1,100.

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CourtsHeathrowPlace: WaterfordOrganisation: RigneydolphinOrganisation: UPCOrganisation: Chorus ntl
<p lang="EN-GB" paraeid="{fdb37f6a-8d3d-4ebe-8d7f-41630234bdc5}{202}" paraid="179238633"> <span data-contrast="none" lang="EN-GB" xml:lang="EN-GB">The briefing heard that a telltale sign AI is being used to compose complaints is when members of the public copy the entirety of the response returned from a portal into the complaint form - including the prompt or question they entered into the engine in the first place, or the chatbot’s follow-up responses. File picture</span> </p>

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