Half of Bank of Ireland's tracker scandal customers yet to get compensation

Almost half of Bank of Ireland customers ripped-off by the lender over the tracker mortgage scandal have yet to be compensated or get redress.

Chief executive Francesca McDonagh is to admit today that it has taken too long to resolve the overcharging fiasco but that she wants to give customers wronged an “unreserved apology”.

The Irish Examiner understands that Ms McDonagh will tell the Oireachtas Finance Committee that taking borrowers off tracker mortgages or putting them on wrong rates has caused many customers “financial pain and personal distress”.