Ryanair pledges weekly updates to watchdog

Ryanair has agreed to give the Commission for Aviation Regulation weekly updates on the number of passengers out of Ireland who are entitled to compensation and expenses as well as the numbers of claims submitted and claims closed out.

The airline was under pressure from aviation authorities both here and in Britain in the wake of Wednesday’s cancellation of an extra 18,000 flights, affecting potentially 400,000 passengers.

CAR said Ryanair confirmed yesterday it is taking on additional staff to ensure all refunds are provided to affected passengers within seven working days and that claims for compensation and expenses will be dealt with within 28 working days.