€327k for travel disruption redress

Irish airline passengers affected by cancellations or disruptions to their travel received €327,503 in compensation and refunds last year.

The annual report of the Commission for Aviation Regulation, which licences airlines to sell commercial flights, shows it received 5,199 queries on air passenger rights in 2016, a 7% increase on 2015.

“Passengers affected by flight disruptions received €327,503 in 2016, €311,350 in compensation and €16,153 in refunds and reimbursements,” said the report.