Sixth of adults contact Citizens Information

Nearly 608,000 people, one in six of the country’s adults, contacted the Citizens Information Services last year.

Overall, the network dealt with over 1m queries over the year, a 2% increase on 2015.

Housing inquiries, solely, had risen by 27%. The report shows staff dealt with over 95,000 housing-related queries, a daily average of 260. The figure represented 16% of all queries.