ATM delivers festive ‘bonus’ in Mayo

Christmas came early to customers of Ulster Bank in the West — thanks to an ATM glitch.

The machine at the Claremorris branch began to spew out amounts of cash more than twice what individual customers had entered into the keypad.

The result was that an unknown number of card-holders walked off with funds for a Christmas shopping spree way in excess of what they had been planning.

The surprise ‘bonus’ arrived on Thursday evening as customers began to queue to get cash from the ATM in The Square, Claremorris, Co Mayo.

The glitch came to light when customers sought relatively small amounts of cash, such as €20 or €40.

This involved the delivery from the machine of multiples of €20 notes.

And instead of €20s, the ATM began to issue €50 notes, to the obvious delight of shoppers.

Mobile phone and text messages went into overdrive and within minutes there was a queue of more than 30 people stretching down the square of the town.

Christmas wit was in evidence as the banter along the growing line of customers became more raucous. The person at the head of the queue was invariably called on to “leave some for us”.

One young man walked off with more than €600, having entered an amount of less than half that figure.

But the unexpected Christmas bonus may last only a few days as Ulster Bank said that it will be in touch with customers who experienced the “error”.

On previous occasions where ATM machines have emitted cash in excess of the amount requested, customers traced by their card and pin numbers were contacted to return the excess amount.

The bank said: “We are aware of an ATM error last (Thursday) evening, which impacted a small number of customers. We are currently investigating to identify affected customers and will be in contact with them in due course.”