Regulator says high call-out charges fees will be reduced
The regulator also stressed that the fees — which start at €188 for a daytime call-out — had not been approved and said anyone charged them would get a rebate of the excess they paid when the new fees were determined.
“We have expressed concern,” Paul McGowan, senior official with the Commission for Energy Regulation (CER), told the Oireachtas environment committee. “We have not signed off on any call-out charges.”