160 jobs under threat at call centre

MBNA yesterday announced 160 jobs could be lost by November with the closure of its call-centre and support operation in Carrick-on-Shannon.

Staff were called to a meeting to be informed of the news yesterday.

The financial services company said the proposal to close the centre, which supports its British credit card business, followed a comprehensive review of its customer contact centre operations in the Britain and Ireland.

MBNA chief executive Ian O’Doherty said: “Our business is UK-focused and serves UK customers, so we are proposing to align our resources to the market in which we operate.”

AvantCard which acquired the MBNA Irish business in 2012 and also has an operation in Carrick-On-Shannon employing 200, confirmed the closure would have no impact on its business there.