Grievance policy sought for parents

Parents dissatisfied with how teachers are treating their children face a brick wall as legislation granting them a grievance process still has not been enacted 15 years after it was first draw up.

The Office of the Ombudsman for Children has acknowledged that a “significant proportion” of complaints it receives each year relate to the handling of parents’ complaints by schools and “inappropriate behaviour” by staff.

The National Parents Council — Primary has said up to 16% of bullying complaints involve teachers. And another 6% of these relate to alleged bullying by the school principal.