Ulster Bank apologises after customers unable to withdraw cash

Ulster Bank has apologised after a technical problem left customers unable to withdraw money or access accounts for the second time in recent months.

The bank’s customers reported problems with accessing money through ATMs and cards being declined on Wednesday from 9pm. There were also problems accessing accounts online and by telephone.

Initially, Ulster Bank’s owner RBS tweeted an apology at 11.30pm and the problem was resolved at 1am.