Ryanair slams ‘awful service levels’ at Dublin’s T1

Ryanair has claimed “awful service levels” in Dublin Airport is causing massive delays at peak times in T1.

Ryanair slams ‘awful service levels’ at Dublin’s T1

Inadequate staffing, said the airline, has led to long queues at security units in the new terminal, with only half open at peak times. This is causing delays of up to 45 minutes, and “severe stress and anxiety” to passengers, some of whom miss their flights.

However, the Dublin Airport Authority said the claim of 45 minute delays was “without foundation”.

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