Ulster chief could still receive bonus
On the 11th day of the IT computer systems crisis yesterday, Royal Bank of Scotland chief executive Stephen Hester confirmed he would not receive any extra pay this year as a gesture to furious customers.
The move means he is effectively foregoing a €1m-plus all shares extra fee because of the damage the bank’s internal IT problems have caused to more than 100,000 Irish customers and 17m people in Britain for almost a fortnight.