Talk Talk may have opted to quit Waterford 2 years ago
A leaked “strictly confidential” document dating from a customer service team meeting on August 6, 2009, lists Waterford and Sligo as “exit sites”. The document is titled Project Sunlight.
The company, which last Wednesday week announced the closure of its call centre in Waterford, has denied it had made plans to leave the site over two years ago. A spokesperson for the multinational company said it was simply a proposal document and wasn’t acted upon. He said that the proposal “recommended the Waterford site be sold but we didn’t want to sell it to Aegis. It was a proposal that wasn’t enacted”.