Furious VHI members jam call centres
There was widespread consumer reaction to the massive price increases which will see some families pay over €1,000 extra per annum for private health insurance with the VHI.
VHI chief executive Jimmy Tolan had admitted that the insurer expects to lose some more customers as a result of the price hikes which take effect from February 1 on top of the 47,000 who quit the VHI last year. However, he has declined to reveal the VHI’s estimates about the potential loss of its customer base.