Second case of overcharging at BoI sparks calls for probe

CALLS have been made for the Financial Regulator to investigate a second laser card overcharging incident involving Bank of Ireland in as many months.

The bank yesterday confirmed it was investigating yet another incident in which a number of its customers were double-charged on laser card transactions.

Last month, Bank of Ireland admitted it had overcharged some 120,000 laser customers. At that time, the repayment by the bank included all overdraft fees and penalties charged to customers who were put into the red as a result of the incorrect charges.