Gardaí’s Dublin call centre at breaking point

THE Garda emergency call centre in Dublin is approaching “crisis point”, a Garda representative has claimed.

A report in the Garda Review, the official journal of the Garda Representative Association (GRA), said the unit had 26 fewer staff than it did in 2004.

The Command and Control centre deals with all 999 and 112 phone calls in Dublin and is responsible for dispatching patrol cars to calls. The centre handles around 2,000 incidents a day.