One-third of online purchases ‘fail to arrive’
The European Consumer Centre Network (ECC-Net) has also warned that online fraud is on the increase with a growing number of reports about illegal activities such as “phishing” and problems with internet auctions.
In its annual report for 2005 on the European Online Marketplace, the ECC-Net — which is funded by the European Commission — reported a 74% overall increase in the number of complaints from consumers.
