Ryanair has vowed to “soften” its image and act in a fairer manner when dealing with customers over matters such as baggage sizes and booking problems.

Ryanair has apologised to grieving Dublin surgeon Dr Muhammad Taufiq Al Sattar after he was charged €188 to change his booking to get on the earliest flight to Birmingham on the morning of the fire that killed his family.

A grieving father whose wife and three children were killed in a suspected arson attack on their home had planned to be with his family on the night of the blaze.

An 18-year-old man has appeared in court today charged with murdering the family of a Dublin-based doctor, after they died in a house fire.

Three women arrested as part of an investigation into a fatal house fire which killed four members of the same family of a Dublin surgeon killed have been bailed.

A neurosurgeon has spoken of his grief after his family was killed in a suspected arson attack as police continue to question five people over the fatal house fire.

A Dublin neurosurgeon has spoken of his grief after his family was killed in a suspected arson attack as police continue to question five people over the fatal house fire.

Police in England have arrested five people in connection with the fatal house fire which killed the wife and three children of a Dublin-based surgeon.

The four family members of a Dublin surgeon killed in a recent house fire had no connections to a street attack in which a man was murdered, police have confirmed today.

A family murdered in a suspected revenge attack may have been the victims of mistaken identity, a neighbour has said.