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A COMPREHENSIVE SERIES OF ARTICLES ON THIS TOPIC

People walk their dogs past the Central Bank of Ireland in Dublin

Banks struggle to keep up with volume of customer queries at their call centres

Call centres in five retail banks managed 10m calls in 2021

Fri, 18 Feb, 2022

Voxpro seeks to redeploy staff after losing contract

Voxpro seeks to redeploy staff after losing contract

Cork customer experience company, now part of Telus International, says 245 jobs are at risk

Wed, 31 Mar, 2021