Travel chaos: Here's what to do if your flight is cancelled — and what you may be entitled to

Lost baggage, flight delays and cancellations — here's what you may be entitled to

If your baggage is lost or delayed, it is the airline that is liable and not the airport. 

A cancelled flight can be stressful, but it is important to know your rights and what exactly you are entitled to.

What to do if your flight is cancelled