Caitríona Redmond: The mysterious case of a disappearing broadband provider

A reader couldn’t get in touch with her broadband company, here’s what happened next

Aisling from Cork had already been in touch with me to say she was struggling to break up with her broadband provider.

In last week’s column, I wrote about leaving service contracts and how navigating an exit from a provider can be tricky at times.

Aisling from Cork had already been in touch with me to say she was struggling to break up with her broadband provider. Her experience is unusual because most broadband providers, by nature of the services they provide, are extremely easy to get in contact with.