PIC: The real story behind that ’Frozen’ Elsa cake

A photo posted to Reddit of two cakes went viral over the past week. But like many things on the internet, there is more to the story.

The photos posted were two cakes made by two different cake makers. Many have called one of the cakes "horrific". News outlets then attributed both cakes to McGreevy Cakes, claiming the family that ordered the cake based on the photo on the right was shocked by what arrived.

However, Shauna McGreevy made the cake on the right but not that on the left. The cake on the right was not ordered by any family.

The cake people made fun of was actually donated as part of a charity called Icing Smiles, which delivers cakes to critically sick children through 7,500 cake maker volunteers across the world.

“That cake was done for us roughly a year ago for a child in California. She had been perfectly happy with the cake until this happened,” Icing Smiles founder and executive director Tracy Quisenberry told ABC News.

“The child is so upset her cake is being made fun of. It’s impacted her as well and we’re dealing with a sick child that now is down in spirits and we’re coming back in and re-serving her with another cake to try and boost her spirits again.”

The person who made the ridiculed cake is actually Lisa Randolph Gant, owner of private bakery Let's Make a Cake. Gant has made five cakes for the charity in recent years. Gant has taken to Facebook to explain the situation.

"Yes I know the cake looks a HOT MESS ... BUT here is the back story ... I had just lost my grandmother I had been with my Mom all day comforting her, I came back to work on the cake I HAD 2 hours to get it done and delivered,”

Gant wrote. “Yes I’ve seen all the really mean comments, some even posted by some of my so called cake friends that know it’s my cake. At the end of the day, I DIDN’T let that sick baby down. I gave it all I had to give, so make fun [of] me all you … want if that is what you need to do to feel good about yourself.”

McGreevy Cakes also took to the major social media platform to show support for the grieving baker, who tried to do something good for someone.

According to Shawna McGreevy, founder of McGreevy Cakes and a popular cake maker, who made the cake on the right, her cake took her nearly 20 hours to make – 18 more than Gant was able to give.

“It’s a difficult thing to pull off especially if you’ve never done it before,” McGreevy told ABC News.

“Somebody tried and at the end of the day that’s what I think it’s all about: trying.” The silver lining to this story is the attention it’s brought to Icing Smiles. According to Quisenberry, there have been more than 200 offers for donations since in two days, when a typical week sees about 30 offers.