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Caitriona Redmond

Consumer Watch

Emergency, service and people on computer with headset for security, dispatcher and operator. Telecommunication, surveillance an

Caitríona Redmond: What about the people on the receiving end of our complaints and queries?

Helpline and call centre staff are a bunch of hardworking people who often get abused by customers, writes Caitríona Redmond

Wed, 14 Jan, 2026

Close up owner man interacts with a woman senior shopkeeper while receiving her purchase in a small paper shopping bag reusable

Caitríona Redmond: Unwanted Christmas gift? Here are your options

If you do get any unwanted Christmas presents, you may not be able to take them all back, writes Caitríona Redmond

Mon, 29 Dec, 2025

Caitríona Redmond: The collapse of Fastway is not just bad news for consumers

Caitríona Redmond: The collapse of Fastway is not just bad news for consumers

Collect your rightful refund but be kind

Mon, 17 Nov, 2025

Caitríona Redmond: Free flights for my shopping points? I don’t believe it!

Caitríona Redmond: Free flights for my shopping points? I don’t believe it!

Does every little really help? Not always

Mon, 10 Nov, 2025

Mid adults couple changing light bulb indoors at home, relocation and diy concept.

Caitríona Redmond: Beat the manufacturer — buy smart, mend when needed and save money

Artificially capping the life of a product is known as planned obsolescence... a very real issue in modern life

Mon, 03 Nov, 2025

woman eating chocolate. Isolate on pink background

Caitríona Redmond: Buyers beware — your favourite chocolate snack may not be as it seems

Your favourite bars and treats may have changed recipe

Mon, 27 Oct, 2025

Broke Woman Holding a Piggy Bank Regretting Christmas Spendings

Caitríona Redmond: You better watch out — it’s less than 10 weeks to Christmas Day

Beware the special offers and stay price savvy in the next two months

Mon, 20 Oct, 2025

Apple Pay

Caitríona Redmond: Using your bank card? Here's why contactless or digital wallet is the way to go

Stay card-safe and trouble-free

Mon, 13 Oct, 2025

Hands, child and tie school shoes with mom from help, morning routine and people in home. Feet, getting ready and student with s

Caitríona Redmond: ‘Twas Budget eve, babe, but will our budgets tank?

There’s no such thing as winners or losers when Irish families are struggling.

Mon, 06 Oct, 2025

Negative feedback and rate with bad smile face.

Caitríona Redmond: Here's why complaining is so valuable for consumers

If you don’t speak up or out, bad practices will continue

Mon, 29 Sep, 2025