Call centres unlikely to move abroad, says IDA

THE large multinationals which have set up call centres in Ireland providing tens of thousands of jobs, which service Europe, the Middle East and Africa, are unlikely to close up and move to a cheaper Far Eastern location according to the IDA.

Colm Donlon, press officer for the IDA said Irish call centres differed from the typical British model and offered a broader range of back office functions.

His comments come after yesterday's news Prudential was closing one of its call centres in Britain with the loss