ebookers' centre for Dublin

A LOW cost-base and Government grants have enticed online travel agency ebookers to set up a new international call centre in Dublin.

Chairman and chief executive of the London-based company, Dinesh Dhamija, disclosed yesterday ebookers’ intention to develop a second multi-lingual customer service centre in Dublin: “Ireland offers both a lower cost base, supported by development grants from the Irish government, as well as full multi-lingual capabilities that can service all of our European markets.” ebookers already employ 70 of their 950 staff in Ireland.

ebookers said it was taking business from more traditional travel agents as it showed it was cutting losses and growing sales.