High Court orders Sky to inform customers when their contracts are ending

Sky argued that it was not obliged to inform its customers of the end of the contractual commitment and of the means by which to terminate the contract

Sky said it has noted the High Court ruling in relation to this issue. File picture: Chris Radburn/PA

Television and broadband provider Sky Ireland has been ordered by the High Court to inform its customers when their contracts with the company are coming to an end after being found in breach of EU regulations mandating such notifications.

The ruling comes following an investigation by the communications regulator ComReg which started in September 2024. The original investigation was into a number of the main electronic communication service providers regarding their compliance with EU regulations which require end of contract notifications, best tariff advice and best tariff information.