Bank of Ireland received 10,000 calls to fraud team over Christmas week
Nicola Sadlier, Bank of Ireland head of fraud. The company's fraud team dealt with 10,000 calls over Christmas week. Picture:Â Naoise CulhaneÂ
Bank of Ireland received over 10,000 calls from customers to their fraud support team over Christmas week, with calls peaking from worried customers peaking just before Christmas Day.
The bank's prevention team handled over 400 customer calls on Christmas day but the busiest day for customer calls to the fraud team was December 22, with 2,375 calls received, followed by December 23 (1,985 calls), with over 800 calls received on St Stephen’s Day.Â



