Former call centre worker wins €13k in discrimination case against NCT operator

The former employee had been absent due to illness for a period of three years and two months

Ms Doyle worked for Applus Inspection Service as a call centre agent from April 2001 until her employment was terminated in February 2024. File photo

The operator of the National Car Test (NCT) has been ordered to pay €13,200 compensation for discriminating against an ex-call centre worker who was absent from work for more than three years.

At the Workplace Relations Commission (WRC), adjudicator, Catherine Byrne has ordered Applus Inspection Services Ltd to pay long-serving employee, Anne Doyle, €11,000 compensation after finding that the firm discriminated against her on the grounds of disability and an additional €2,200 concerning a separate successful complaint she made under the Payment of Wages Act.