‘David vs Goliath’ power imbalance between small  businesses and platform giants

Survey aimed at small firms set to highlight lack of clarity around how to lodge complaints against online platforms

The EU’s P2B Regulation aims to provide a set of rules which create a fair, transparent, and predictable environment for business users of online platforms.

Small businesses that use big platforms such as the Apple App Store and Amazon to get their products to consumers can find themselves in a “David vs Goliath situation", the competition watchdog has said.

The Competition and Consumer Protection Commission (CCPC) launched a survey to find out how small businesses are being treated by platform giants as concerns around fairness and transparency grow.